Frequently Asked Questions

 

Where do I pick it up?

We will have the boat waiting for you in the water at the Upper Barton's Creek boat ramp.  We can also deliver the boat to one of the many camp sites around Falls Lake. 

Upper Barton's Creek Boat Ramp     12900 Six Forks Rd     Raleigh, NC     27614

 

What are the requirements to rent?

You must be at least 21 years of age with a valid driver’s license and a boat operators certificate.  A credit card is required to hold the $500 security deposit on the day of the rental.

 

Is there a security deposit?

A $500 security deposit will be required 24 hours prior to your rental.  The fee will be charged in full on the credit card provided and will be fully refunded as long as the boat is returned in satisfactory condition.  Please keep in mind that the refund process may take 3-5 business days depending on your bank.

 

What is the cancelation policy?

Cancellations made up to 8 days in advance of the reservation will receive a 50% refund based on the original booking fee. Cancellations with less that 8 days notice prior to rental period are non-refundable.

No refund will be issued due to weather conditions (rain, high wind, etc) at the time or during the rental period.  Lake Time Boat Rentals cannot be held responsible for weather conditions.  However, you will be able to reschedule your reservation at no additional cost.